Let's Keep The Momentum...in Houston & Beyond!

houston relief hub is compiling resources for those affected by tropical storm imelda

The following resources have been made available from readyharris.org and will be update as more information is available:

Imelda Assistance Fund

Harris County Judge Lina Hidalgo and Houston Mayor Sylvester Turner have established the Imelda Assistance Fund to meet the needs of those who have suffered damage during Tropical Storm Imelda and the flooding that followed. To learn more and to donate to the Imelda Assistance Fund, please go to https://ghcf.org/imelda/.

Update

As of 4:00 p.m. Thursday, the heaviest rainfall from the remnants of Tropical Storm Imelda has ended.

Residents are urged to continue taking protective measures to ensure their safety. As many roadways remain flooded, the smart choice is to stay home and avoid driving unless absolutely necessary. 

If your home has taken in water, STAY WHERE YOU ARE. You are far safer at home than trying to walk though flooded roads or open spaces. Once darkness falls, it will be impossible to see danger from deep water, wildlife, and debris. Call 9-1-1 only if you believe you are in danger.

What you should do:

Residents are encouraged to monitor the forecast, road conditions and have multiple ways to receive alerts. 

People should bring their pets inside and delay travel or outdoor activities during periods of heavy rainfall. If travel is unavoidable, reduce your speed to avoid hydroplaning. If a Flash Flood Warning is issued for your area, DO NOT TRAVEL. 

DRIVE SAFELY

  • If you must travel, never drive into high water and use extreme caution at underpasses and low-lying areas where water accumulates.

  • Always remember to Turn Around, Don’t Drown! DO NOT DRIVE through high water and DO NOT DRIVE AROUND BARRICADES.

  • Just two feet of water can sweep your vehicle away.

STAY INFORMED

Shelters

American Red Cross Shelters OPEN in Harris County:

Recovery

Click Here for Disaster Recovery Information from the Harris County Community Services Department

For Recovery Resources call 211

211 Texas/United Way Helpline is operated by United Way of Greater Houston is committed to helping people connect with the services they need. Whether by phone or internet, our goal is to present accurate, well-organized and easy-to-find information from state and local health and human services programs. 211 Texas is a free, anonymous social service hotline available 24 hours a day, 7 days a week, 365 days a year. Help can be provided in 150 different languages. You can dial 211 or 877 541-7905 or search the database at www.211texas.org

To Report a Flooded Home 
Please fill out the Report Home Flooding form or call the Harris County Engineering Department - Permits Office at 713-274-3880 between 8:00 AM to 5:00 PM

Food Pantry Finder
Click Here to find a local food pantry from the Houston Food Bank.


Disaster Recovery How to Replace Important Documents

Disaster Recovery Renter's Rights

Muck and Gut Resources


Mold Remediation


Insurance Information
Here are some things to keep in mind if you need to file an insurance claim:

  • Report your claim immediately

  • Take pictures or video of all damages

  • Save all your receipts

  • If you have flooding, disconnect electronics and electrical appliances and move them to a dry place, and move any damaged household items to a dry place

  • If you evacuate, call your agent and provide a number where you can be reached

  • Don’t start a car that’s flooded since hidden water could further damage your vehicle and cause other risks

  • Dry out your car and other water-damaged items to prevent mold

  • If your car was towed due to flooding you can search for it on FindMyTowedCar.com

Claim Numbers

  • Allstate 1-800-54-Storm (1-800-547-8676)

  • AAA Texas 1-800-672-5246

  • Nationwide 1-800-421-3535

  • Farmers 1-800-HelpPoint (1-800-435-7764) or Spanish (1-877-732-5266)

  • Foremost Insurance 1-800-527-3907

  • Bristol West Insurance 1-800-274-7865

  • Mercury Insurance 1-800-503-3724

  • State Farm 1-800 SF CLAIM (1-800-732-5246)

  • Travelers Insurance 1-800-238-6225

  • USAA 1-800-531-8722

  • Texas Windstorm Insurance Association 1-800-788-8247

  • The Texas Department of Insurance can also help you find the right contacts: 1-800-252-3439; https://www.tdi.texas.gov/consumer/disasters.html