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Resources for May 2019 Flash Floods

Potential for severe weather through Saturday. 

Emergency Flooding Resources

Immediate Needs

Shelter locations

The following shelters are currently open:

  • Kingwood First Baptist Church - 3500 Woodland Hills Dr, Kingwood, TX 77339

  • Bull Sallas Park - 21675 McCleskey Rd, New Caney, TX 77357

  • Greater St Matthew Booker Family Life Center - 7701 Jutland Rd, Houston, TX 77033

  • St. Thomas More Catholic Church - 10330 Hillcroft St, Houston, TX 77096

  • For more information about shelters, please see the shelter list on the American Red Cross website.

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2-1-1 Texas/United Way HELPLINE is the information resource before, during, and after natural disasters, connecting people in need with up-to-the-minute information and critical services.

Flood Damage?

Report Home Flooding

If you live in Harris County, please use the Home Flood Report Tool to report that your home flooded. If you live in the City of Houston, you can also call “3-1-1” to report that your home has flooded.

Flood Recovery Recommendations

Click here for more information

Muck and Gut Resources

Mold Remediation

Insurance Information

Here are some things to keep in mind if you need to file an insurance claim:

  • Report your claim immediately

  • Take pictures or video of all damages

  • Save all your receipts

  • If you have flooding, disconnect electronics and electrical appliances and move them to a dry place, and move any damaged household items to a dry place

  • If you evacuate, call your agent and provide a number where you can be reached

  • Don’t start a car that’s flooded since hidden water could further damage your vehicle and cause other risks

  • Dry out your car and other water-damaged items to prevent mold

  • If your car was towed due to flooding you can search for it on FindMyTowedCar.com

Claim Numbers

  • Allstate 1-800-54-Storm (1-800-547-8676)

  • AAA Texas 1-800-672-5246

  • Nationwide 1-800-421-3535

  • Farmers 1-800-HelpPoint (1-800-435-7764) or Spanish (1-877-732-5266)

  • Foremost Insurance 1-800-527-3907

  • Bristol West Insurance 1-800-274-7865

  • Mercury Insurance 1-800-503-3724

  • State Farm 1-800 SF CLAIM (1-800-732-5246)

  • Travelers Insurance 1-800-238-6225

  • USAA 1-800-531-8722

  • Texas Windstorm Insurance Association 1-800-788-8247

  • The Texas Department of Insurance can also help you find the right contacts: 1-800-252-3439; https://www.tdi.texas.gov/consumer/disasters.html